Introduction and general information

Thank you for your interest in our website. The protection of your personal data is very important to us. Below you will find information on how we handle your data that is collected through your use of our website. Your data will be processed in accordance with the statutory data protection regulations.

Responsible according to the GDPR

NorCom Information Technology GmbH & Co. KGaA
Gabelsbergerstrasse 4
80333 Munich
info@norcom.de
089 / 93948-0

Contact details of the data protection officer

Proliance GmbH / www.datenschutzexperte.de
Data protection officer
Leopoldstrasse 21
80802 Munich
datenschutzbeauftragter@datenschutzexperte.de

Definitions

Our privacy policy should be simple and understandable for everyone. In this data protection declaration, the official terms of the General Data Protection Regulation (GDPR) are generally used. The official definitions are explained in Art. 4 GDPR.

Server log files

When you visit our website, it is technically necessary for data to be transmitted to our web server via your internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:

• Date and time of the request

• Name of the requested file

• Page from which the file was requested

• Access status

• Web browser and operating system used

• (Complete) IP address of the requesting computer

• Amount of data transferred

 

We collect the listed data in order to ensure a smooth connection to the website and to enable comfortable use of our website by users. In addition, the log file is used to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of the data or the log files is Art. 6 Para. 1 lit. f GDPR.

Web form for solicitation of offers

A web form is provided on our website, which you can use to contact us to request a free offer on our services by email or telephone. The transmission of personal data via the web form is exclusively encrypted. If you take advantage of this option, the data entered in the input mask will be transmitted to us and saved. These data are: the user's email address, first and last name and telephone number. When the message is sent, the following data is also stored: Date and time.
In this context, the data will not be passed on to third parties. The data will only be processed within the framework of the specified purpose - to send an offer and to contact you by telephone. The legal basis for the processing of the data that is transmitted in the course of sending an email is the implementation of pre-contractual measures or a contract in accordance with Art. 6 Para. 1 lit.b GDPR or your consent given to us in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.
Your personal data are generally deleted as soon as they are no longer required to achieve the purpose for which they were collected. The personal data collected in order to obtain an offer will be deleted as soon as the offer has been sent and you have been contacted promptly by telephone or have been unsuccessful. Continued processing will only take place if it is necessary in the context of a resulting initiation and processing of a contract or for the fulfillment of resulting contractual purposes.

Contact form and contact by email

If you send us inquiries using the contact form or email, your details from the request form or your email, including the first and last name you provided there, will be stored by us for the purpose of processing the request and in case of follow-up questions. Entering an e-mail address is required to provide contact information; providing your name and telephone number is voluntary. We will never pass this data on without your consent. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 Paragraph 1 lit. f GDPR and, if applicable, Art. 6 Paragraph 1 lit. b GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after your request has been processed, provided that there are no statutory retention requirements. In the case of Article 6 (1) (f) GDPR, you can object to the processing of your personal data at any time.

Google Maps

Our homepage uses the online map service provider Google Maps via an interface. The provider of the map service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To use the functionalities of Google Maps, it is necessary to save your IP address. This information is transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The Google Maps map service is used in the interest of an appealing presentation of our online offer and to make it easier to find the addresses we have listed on the website. This represents a legitimate interest within the meaning of Art. 6 Paragraph 1 lit. f GDPR. Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov / participant? id = a2zt000000001L5AAI & status = Active ). Further information on the handling of user data can be found in Google's privacy policy:
https://www.google.de/intl/de/policies/privacy/
Opt-out: https://www.google.com/settings/ads/

 

Google Analytics

If you have given your consent, Google Analytics, a web analysis service provided by Google Ireland Limited, is used on this website. Use includes the "Universal Analytics" operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyze the activities of a user across devices.

 

Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

We would like to point out that Google Analytics has been expanded to include IP anonymization on this website in order to ensure the anonymized collection of IP addresses (so-called IP masking).

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. For more information on terms of use and data protection, see

https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage

The legal basis for the use of Google Analytics is your consent in accordance with https://dsgvo-gesetz.de/art-6-dsgvo/

Recipients / categories of recipients

The recipient of the data collected is Google.

Transfer to third countries

The personal data is transmitted to the USA under the EU-US Privacy Shield on the basis of the adequacy decision of the European Commission. You can access the certificate here https://www.privacyshield.gov.

Duration of data storage

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has expired takes place automatically once a month.

Affected Rights

You can revoke your consent at any time with effect for the future by preventing the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by doing the

Download and install https://tools.google.com/dlpage/gaoptout?hl=de. Opt-out cookies prevent the future collection of your data when you visit this website. In order to prevent the collection by Universal Analytics across different devices, you must perform the opt-out on all systems used. If you click here, the opt-out cookie will be set:

Deactivate Google Analytics

 

YouTube

Our website uses plugins from YouTube, operated by Google. The operator of the website is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Further information on the handling of user data can be found in YouTube's data protection declaration at:
https://www.google.de/intl/de/policies/privacy

Data transfer and recipient

A transfer of your personal data to third parties does not take place, except
- if we have explicitly pointed this out in the description of the respective data processing.
- if you have given your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR,
- the transfer according to Art. 6 Para. 1 S. 1 lit.f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
- in the event that there is a legal obligation for the transfer according to Art. 6 Para. 1 S. 1 lit.
- as far as this is necessary according to Art. 6 Para. 1 S. 1 lit. b GDPR for the processing of contractual relationships with you.
We also use external service providers that we have carefully selected and commissioned in writing to process our services. They are bound by our instructions and are regularly checked by us. With whom we have, if necessary, concluded order processing contracts in accordance with Art. 28 GDPR. These are service providers for web hosting, sending e-mails as well as maintenance and servicing of our IT systems, etc. The service providers will not pass this data on to third parties.

Duration of storage of personal data

The duration of the storage of personal data is based on the relevant statutory retention periods (e.g. from commercial law and tax law). After the respective period has expired, the relevant data is routinely deleted. If data is required for contract fulfillment or contract initiation or if we have a legitimate interest in further storage, the data will be deleted if they are no longer required for these purposes or if you exercise your right of revocation or objection.

Your rights

In the following you will find information on the data subject rights that the applicable data protection law grants you to the person responsible with regard to the processing of your personal data:
The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to lodge a complaint, the origin of your data, if we have not collected it, as well as the existence of automated decision-making including profiling and, if necessary, meaningful information on their details.
The right, in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us.
The right, in accordance with Art. 17 GDPR, to request the deletion of your personal data stored by us, unless processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or Defense of legal claims is necessary.
The right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR if you dispute the accuracy of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you do Need to assert, exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR
The right, in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible.
The right to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state of our registered office or, if applicable, that of your usual place of residence or work.
The right to revoke consent given in accordance with Art. 7 Paragraph 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, provided that further processing cannot be based on a legal basis for processing without consent. Withdrawing your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of withdrawal;

Right to object

If your personal data are processed by us on the basis of legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR, you have the right to object to the processing of your personal data in accordance with Art Reasons that arise from your particular situation. Insofar as the objection is directed against the processing of personal data for the purpose of direct mail, you have a general right of objection without the requirement to specify a particular situation.
If you would like to make use of your right of revocation or objection, an email to info@norcom.de is sufficient.

External links

Social networks (Facebook, Twitter and Xing) are only integrated on our website as a link to the corresponding services. After clicking on the integrated text / image link, you will be redirected to the website of the respective provider. User information is only transmitted to the respective provider after forwarding. For information on how your personal data is handled when you use these websites, please refer to the respective data protection provisions of the providers you use.

Subject to change

We reserve the right to adapt or update this data protection declaration if necessary, taking into account the applicable data protection regulations. In this way, we can adapt them to current legal requirements and take changes to our services into account, e.g. B. when introducing new services. The most recent version applies to your visit.

Status of this data protection declaration: March 16, 2020